Psychic Work ⋆ Complementary Medicine ⋆ Courses & Workshops

Courses and Workshops Fees Refund Policy



Please Read - Important Note!

Read this carefully and contact us if any doubts.

Note that all courses depend on:

  • A minimum number of students.
  • Some of the courses, on an even number of students.

In order to ensure good management of courses, the following rules apply at all times

also for students enrolled in last minute:


  1. A non-refundable but transferable deposit for the course fee is payable immediately by confirmation of the course, or 14 days before commencement, or the latest 7 days prior to commencement of the course.
  2. The balance, or the full payment for those who didn’t pay a deposit, is payable the latest 7 days before the course start date to benefit from the Early Bird discount.
  3. If the total fee for the course is paid very early in advance and a refund is requested within 21 to 14 days of commencement, a full refund minus the deposit will be refunded.
  4. If the total fee for a course or workshop is paid by the course attendee in the last minute or on the commencement day of the course or workshop, the same regulations are valid as the previous points from 1 (one) to 3 (three).
  5. A deposit can be transferred to another course date or a different course.
  6. If a refund is requested, within 13 to 8 days prior to commencement, 50% of the course or workshop fee will be refunded, minus the deposit.
  7. If a refund is requested within 6 days prior to commencement, 25% of the fee will be refunded, minus the deposit.
  8. Please note, within five days before commencement of a course or workshop or once training has started, no refund will be given to anyone who does not attend the course or does not complete the course in full unless there is evidence provided of extenuating circumstances.
  9. If for any reason Heloisa should need to cancel the course, students will be given the following options, which need to be made clear immediately after acknowledgement:
    1. a)     Entitlement to a full refund.
    2. b)     Completing the course at a later date.
    3. c)     Transferring the funds to a different course.


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This is a message for all my lovely clients/friends!

Following the development of the Covid19 situation, I'm keeping my Psychic/Alternative & Complementary Practice, with a heavy heart, only for Phone & Video consultations and hopefully all will be back to normal soon again.

I'd like to let you know though, that all services I offer, the psychic services, and all therapies, can be done via video without any loss of quality. Obviously it would not be totally personal, but I can assure you that the effectiveness would remain the same.

My warmest and best wishes for continued good health to all and please, take extra care of yourselves when outside. Think about carrying gloves for payments that cannot be made via card and using house keys to press lift buttons etc."

Thank you for your continued support and happy to see you all soon, even if just via vídeo for the foreseeable future :)

Much love,